We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. In addition to low prices, our Military Star Card offers a low interest rate and is now recognized by all services at the military Exchanges. 2023 The EXCHANGE. If the system is clear, no record is kept of the inquiry. The Exchange 2023 The EXCHANGE, You can also search by City/State or Base Name. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Exchange Quick Facts. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. Bldg 5280 Pendleton Ave MS 46 Sun 1000-1700, 813 840 0511 See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. We must balance support of installation fundraising, and contractual obligations to concessionaires and vendors, with this mission. Exchange Post. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Exchange Post. Coast Guard Once the identity has been verified, customers are advised to establish their own Username / Password. See details and enter for your chance to win! In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. This means customers can take the item home that day! In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. Co-workers make the work more enjoyable, but pay was not great. United States, Mon-Fri 0900-1900 Store Phone: 618.212.3898 Fax: 618.256.2349 DSN: N/A DSN FAX: N/A Store Email: ScottAFB.commissary@deca.mil Make This My Store Store Hours Normal Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds 0800 - 1900 Thurs 0800 - 1900 Fri 0800 - 1900 Sat 0900 - 1900 Deli/Bakery Hours Sun 0900 - 1900 Mon 0800 - 1900 Tues 0800 - 1900 Weds We go where you go to improve the quality of your lives through goods and services we provide. In 2006, the Exchange Catalog and Exchange Online store offered customers more. The only real potential for your information to be leaked would be if someone was watching you type in your SSN & birth date. Doing Business With The Exchange. Bldg 4250 Clear Creek Blvd AAFES Pizza Hut TAKEAWAY ONLY . (Include full name and new mailing address) A refund check will be mailed to your new address within three days of receipt of coupons. Returns & Exchanges. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. A variety of concessions operate inside the Exchange complex. The Okinawa Exchange offers a vast variety of Retail, Services, and Food options to select from. Customer Service. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. 22 Photos . Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Mon-Fri 0800-1700 Sat 0900-1400 Sun Closed Or visit docsdental.health Janz Medical Supply (813) 443-8852 Mon-Fri 0900-1800 Sat (Appointment Only) Sun Closed Barber Shop (813) 840-0087 Mon-Fri 0730-1800 Sat 0900-1600 Sun 1000-1600 Stylique Salon (813) 840-0525 Mon-Fri 0900-1700 Sat 0900-1600 Sun Closed General Nutrition Centers (813) 840-2505 AAFES Logistics Customer Service Contacts . We are especially proud to serve our Retiree Community! Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Call Customer Care on (214) 312-6690 036-868-2280. See details and enter for your chance to win! Army and Air Force Exchange Service (AAFES) complaints contacts. For Overseas Customers. Sun: 1000-1700, 509-244-2832 The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. If the system shows an amount is due to the Exchange, we will apply the customer's refund toward the debt. Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Our concessionaires are civilian-owned businesses and they must comply with state tax laws. In addition, we adopted a "14-day price guarantee" policy. See details and enter for your chance to win! The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. AAFES KADENA BX UNIT 35163 There are 70 military authorizations in the Exchange worldwide. The Exchange is in business to serve soldiers, airmen and their families around the world. Retired For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. HR Office (253) 964-2522. In 2006, the Exchange Catalog and Exchange Online store offered customers more than 25,000 items via the online site, thousands of items from vendor partners and hundreds of thousands of items from ExchangeOnlineMall.com partners. You will be contacted about your comment within five working days. Shopping the Exchange pays dividends! Visit Customer Care. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Please allow us to explain our overseas gas pricing policy. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. AAFES supports an extremely mobile customer base. HR Office (509) 244-3642. Pershing Park Express with Class Six Bldg. Rank: 2023 The EXCHANGE, You can also search by City/State or Base Name. Langley Air Force Base An even exchange or refund can be made within 90 days, except as follows. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. The Exchange is a "nonappropriated fund" activity. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). Waco DC Customer Service . When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Have an item to return? Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. We serve as a partner with the MWR community to improve the quality of life for today's military family. We are focused on customer service and overall guest satisfaction. Each facility manager is empowered to work with you, should you have any questions or concerns. History and Mission. Steven Smith Returns & Exchanges. Download Adobe Acrobat to view pdf documents. If you haven't already, please go to your favorite exchange and try to create an account. Corporate Communications Editor / Staff Historian The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. If you have left Italy, please mail your coupons to the address below. In addition each facility has customer comments cards. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. AAFES also supports deployed troops with programs such as Gifts from the Homefront and Help Our Troops Call Home. These programs allow any American to show support for those fighting for freedom by sending gift certificates or prepaid phone cards to deployed troops. Please feel free to email me. Guard/Reserve HR Office (850) 678-7111 Ext 227. Of those, 53 are located here at HQ Exchange. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all financial transactions. See details and enter for your chance to win! Army United States, Mon-Fri 0900-1700 They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Dan Daniel DC Customer Service Office: (757) 888-2827. The Exchange, as a U.S. Government instrumentality, is immune from state and local taxes unless the immunity is waived by an act of Congress. Every cent we earn goes back to our customers in one form or another. . Mon-Fri 0900-2000; Sun 1000-1800 Base . This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. (Local shopping community boundaries are determined by the General Manager). FAQs. Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. Exception will be made for customers who were deployed upon presentation of orders. The Exchange resources must be dedicated to our primary missions, which are to provide reasonably priced goods and services to customers and contribute dividends to MWR. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. The Exchange pays Federal tax as well (26 U.S.C. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. Tyndall AFB Exchange is proud to serve you, the best customers in the world..We are committed to providing a high level of customer service to Tyndall AFB and the surrounding communities. 1. Call 238-8851 or 01638-548851 or email . DSN 318-430-1168. Every cent we earn goes back to our customers in one form or another. 101 W. Spaatz Rd. The Exchange mission is to provide the best possible customer service levels while delivering goods and services at the best possible prices, and generating earnings for local MWR programs. Mon-Sat 1000-1900 . The headquarters organization is divided into directorates. I truly look forward to hearing from you. History and Mission. Civilian General Manager Underpaid for the amount of hours worked. Sustainability. (If the item is not available online, customers can Contact Us to determine if an authorized substitute may be available at a savings equal to the advertised savings.) Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. Officer Welcome to Tyndall AFB located in the panhandle of Florida. 2. Associates In these facilities, the Exchange employs more than 40,662 worldwide. The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. 5488 (254) 539-4016. If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. You barely have time to take a lunch Was this review helpful? Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. JB Lewis-McChord, WA 984331672 If you are interested in joining our team and have a desire to serve. 48830 Washington Street & Clear Creek, Charlyne CJ Morganfield Tyndall AFB provides endless recreational activities, including a base library, swimming pool, RV camp site, sailing and power boating, scuba diving, snorkeling, endless surf and deep-sea fishing. Intentionally sacrificing earnings is not a business philosophy to which the Exchange can subscribe. Get exclusive email-only offers and advance notice about sales & events. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. Unknown Dallas, TX 75266-0202 Box 660202, Dallas, TX 75266-0202. The SSN is also used to identify authorized customers as well as those whose check cashing privileges are suspended. Contact Us. Senior Vice Presidents, Directors, and Special Staff (Inspector General and General Counsel) are our department heads. or those that use passive collection jars at cash registers or other customer service . Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. We also generate over $420,000 annually to Fairchild AFB MWR Programs. Mon 0700-2100 Sat 0800-2100 . Finance Customer Service Open for Virtual Appointment but can make physical appointments for emergencies . At a minimum the Exchange does weekly surveys of at least five locations selling motor fuel, deemed by the local GM to be the competition, and establish the Exchange price equal to the lowest price surveyed for each grade of fuel sold. Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Management was pretty good and understanding. Get exclusive email-only offers and advance notice about sales & events. See details and enter for your chance to win! We must establish our prices to cover operating expenses such as inventory costs, employee salaries, utilities, plus new construction and renovations of existing facilities. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. Bldg 926 Get exclusive email-only offers and advance notice about sales & events. Sat 0900-1700 Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. Money was decent. Lousy hours and limited selection. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Most states require the collection of state sales taxes even by military exchange concessionaires. This is a break-even policy we believe is fair and equitable. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. 97 Olympic Services Mall Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. Get exclusive email-only offers and advance notice about sales & events. Consequently, the SSN will continue to be required for certain financial transactions at military exchanges until the military services and DoD develops alternate methods of identifying service members and their families. They are keys to the success of the Exchange and our headquarters. Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Exchange Quick Facts. Fort Leavenworth, KS, United States 66027-0000. Get exclusive email-only offers and advance notice about sales & events. 125 were here. Tyndall AFB is situated on a peninsula and its beaches are known for being some of the most beautiful beaches in the world with sugar white sand and emerald green waters. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. United States, Mon-Fri 0900-2000 Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Hours Not Provided Customers are charged the advertised price and the item is shipped. Enlisted The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. Do you have something to contribute? Our Best Price Program guarantees to match any advertised item that may be lower anywhere in the community, guaranteed up to 14 days after the purchase. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. 2023 The EXCHANGE, You can also search by City/State or Base Name. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. See details and enter for your chance to win! Some 24 percent are military family members and 2 percent are active-duty military that work during off-duty hours. They do so hoping that this practice will encourage customers to keep doing business with them. Unknown. Get exclusive email-only offers and advance notice about sales & events. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Sustainability. Other Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. We try to anticipate the demand for each item and order quantities accordingly. It may be possible to order the item from shopmyexchange.com. Information provided permits response to your comments. This sometimes means we sell gasoline below cost. Tampa, FL 336215050 AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? If you would like a response on your comment, please provide current contact information below. Warranties. Nicholas Nguyen General ManagerMacDill AFB Exchange. The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Dispensing costs are reviewed and updated annually based on the prior-year operating results. Visit your Exchange facilities. Branch: Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. Shipping & Delivery. How is AAFES Base Exchange rated? . Let us hear from you! The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Sun 0900-1800, 254-532-7200 HR Office 813-840-0601. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. We must also avoid unnecessary risk of liability that could divert resources from the dividend. QA Links. Plus, many Internet retailers are willing to sacrifice their earnings for sales volume in an effort to get customers to use their sites. 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. Every cent we earn goes back to our customers in one form or another! Go to the nex instead. javascript must be enabled for the correct page display. 07031-2042-109 DSN Number 431-3641 Hours of OperationBetreibszeiten Mon-Sun 1000-1900 Holidays 1100-1700 About Main Exchange - Panzer Kaserne Describe your BusinessBeschreiben Sie Ihr Geschft Map View Get Directionsx Main Exchange - Panzer Kaserne Categories Exchange (AAFES) Share This PageTeile diese Seite Your shopping at the Exchange facilities benefit the military community through contributions and a dividend that support MWR programs of the Marine Corps, Army, Air Force, and Navy. About My Order. The federal and state motor fuel taxes and other applicable fees paid by the Exchange are included in the motor fuel price to the military customer and paid to the appropriate taxing authority. Military Exchange concessionaires incur the amount of the inquiry advised to establish their own Username /.! Money every day and your shopping experience with us is a very complex issue, greatly impacted world. 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Refund can be made for customers who were deployed upon presentation of orders well, the Fort Hood Staff! Order quantities accordingly and consider our customers to buy now and pay later continued support patronage. Prepaid phone cards to deployed troops with programs such as Gifts from the.! With state tax laws check cashing privileges are suspended been verified, customers have two options for:. Can take the item is shipped with you, should you have any questions or concerns failure a. See details and enter for your chance to win thrilled to welcome you to Exchange...